WE DON'T JUST RIDE - WE GANG!
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Confidence in Every Ride – Backed by EBG Warranty
FREQUENTLY ASKED QUESTIONS
🚚 SHIPPING
Q: Do you offer free shipping?
Yes! We offer free ground shipping or LTL on most orders within the continental U.S.
Q: Do you ship internationally?
Not at this time. We only ship within the 48 contiguous United States. We do not ship to PO Boxes, Alaska, or Hawaii.
Q: How long will it take to get my order?Orders are processed within 2 business days. Shipping time depends on your location but typically takes 3–7 business days after processing.
🛠️ WARRANTY
Q: Do your products come with a warranty?
Yes! All e-bikes and e-dirt bikes come with a 12-month limited warranty against manufacturing defects.
Q: How do I submit a warranty claim?
Please email hello@ebikegang.com with your order number, a description of the issue, and photos/videos of the product.
💳 PAYMENTS
Q: What payment methods do you accept?
We accept major credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay.
Q: Is my payment secure?
Yes! All payments are processed through Shopify's secure, encrypted platform.
📦 PRODUCTS
Q: Do your e-bikes/e-dirt bikes come fully assembled?
E-bikes/e-dirt bike ship 85–90% assembled. Basic assembly is required. Instructions are included in the package.
Q: Will you be adding new products?
Yes! We’re constantly expanding our selection. Stay tuned for more models and more accessories coming soon.
📬 STILL HAVE QUESTIONS?
We’re here to help! Email us at hello@ebikegang.com and we’ll get back to you within 1–2 business days.
What's Good America
UGBK2 aka UGBEST K2 review!
Let customers speak for us
Super impressed with the UGBK2. The frame, wiring, and components are way more refined than other brands I have tried. Acceleration is smooth but strong, and the battery life is great even when riding hard. Absolutely worth it!
This is my first e-dirt-bike and I could not be happier. Easy to ride, feels safe, and has more than enough power to grow into. Customer support was also very helpful when I had setup questions.
I bought the UGBK2 after doing weeks of research, and wow, this bike delivers. The power feels instant, the torque is strong, and it handles better than other bikes in this price range. Build quality is solid and feels premium. Easily one of the best mid-level e-dirt-bikes for the money.
Bought the UGBK2 after a friend recommended it. Turns out this thing is way more powerful than other dirt bikes with similar specs. The build quality and details are also way better than my friends E-Ride Pro. I would definitely recommend it to anyone looking for a mid-level e-dirt-bike on a reasonable budget. Still working on my wheelies though!