WARRANTY POLICY

At EBike Gang, we stand behind the quality of our products. Your satisfaction and safety are our top priorities. Please read our warranty coverage below.

🛵 E-Bike Warranty
All electric bikes purchased from EBike Gang come with a 12-month limited warranty from the date of delivery.
This warranty covers manufacturer defects in materials or workmanship for the main components, including:

  • Motor
  • Battery
  • Frame
  • Controller
  • Display

🧰 Accessories Warranty
All accessories sold through EBike Gang are covered by a 12-month limited warranty from the delivery date.
This warranty covers defects in materials and manufacturing.

🔧 What’s Not Covered
The warranty does not cover:

  • Normal wear and tear
  • Accidental damage, misuse, or neglect
  • Modifications or repairs not authorized by EBike Gang
  • Cosmetic issues that do not affect performance
  • Water damage (unless explicitly stated as waterproof)

📝 Warranty Claims
To file a warranty claim:
Email hello@ebikegang.com with:

  • Your order number
  • Description of the issue
  • Photos or video evidence

Our support team will review your claim and provide instructions for repair, replacement, or return if covered.

⚠️ Important Notes

  • Proof of purchase is required for all warranty claims.
  • Warranty is non-transferable and applies only to the original purchaser.